We’ve got used to online sales rising faster than physical store sales. But we’ve also got used to the fact that the volume of goods bought through those physical stores is so many times larger than digital shopping that the channel is still way out in front in terms of market share. But not for much…
One day Russia, next day – the world. Well, Australia, at least. But it’s clear from recent news that Debenhams’ ambitions are pretty global. No sooner has it signed to buy Stockmann’s Russian stores than it’s gearing up for a big push into Australia. The retailer signed a deal with Pepkor’s Harris Scarfe chain and…
Another day, another tech initiative from Burberry. The company has linked up with DreamWorks Animation for a product campaign making use of 3D tech and the world-famous Piccadilly Circus, London, curved screen. Passers-by will be able to design a personalised heritage scarf on their smartphones and the result will appear on the screen, according to…
Can anything stop Inditex? Not at the moment it seems. The Zara owner said this morning that its profits rose by 20% in the nine-months to the end of October and that the Christmas shopping season has got off to a good start. You bet it has. Sales from November 1 to December 3 have risen 15%…
“Please let Mulberry’s turnaround work,” I thought to myself as I opened the notification of its latest half-year report this morning. You see, despite the brand’s attempts to compete with the Pradas and Guccis and squeeze ever-higher amounts of money out of its customers in recent years, like many people in the UK, I do…
A survey of fashion retailers in the UK last year saw 50% of them saying that maintaining customer loyalty is their biggest challenge. That’s no surprise really. A loyal customer is a very cost-effective customer as retailers don’t have to spend a lot of money to lure them in (although sensible retailers will definitely invest in…
It may not be the world’s most mature e-commerce market but it’s set to grow 10-fold in the next five years. Which market am I talking about? India, of course. A new report says it’ll be worth $100bn in five years and perhaps $250bn in a decade, as internet penetration increases, more consumers get smartphones…
Design awards are big news, especially when they’re created by some of the industry’s top names. Don’t forget 1954 when both Yves Saint Laurent and Karl Lagerfeld won the International Wool Secretariat’s prize – and look what happened to both of them. Anyway, yesterday in London, Hannah Jinkins became the latest name to be tipped…
So, the dust has settled on Black Friday and Cyber Monday and we can finally see what impact they had on shopping. In the UK, it was … well, very little. Really? After all that fuss, crashed websites and reports of surging sales? Yes, according to a report from Visa and Markit that showed little…
Hey, guess what – e-commerce is becoming really important to the luxury sector but not enough luxury brands quite ‘get it’ yet. OK, tell us something we don’t know. But cynicism aside, it’s always interesting when someone pulls that kind of information together and puts it into context. And that’s what L2’s latest Digital IQ…
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