Bad websites = unhappy customers

What do Next, M&S, Amazon, Debenhams and Asos have in common? Fashion shoppers like their websites. In the case of Amazon and Asos that must be something of a relief because if they’re not scoring well online then they’re simply not scoring. And it must also be pretty gratifying for M&S after all its online…

Comp shop: Party 2015’s dark side

Is it just me or has the fashion industry’s love of the little black dress (and little black jumpsuit/top/trousers/skirt) gone into overdrive this year? Yes, store windows are also full of sequins but if spangles aren’t your thing, it looks like black’s the way to go. So what’s on offer? Well, the ubiquitous Kendall and…