A survey of fashion retailers in the UK last year saw 50% of them saying that maintaining customer loyalty is their biggest challenge. That’s no surprise really. A loyal customer is a very cost-effective customer as retailers don’t have to spend a lot of money to lure them in (although sensible retailers will definitely invest in…
It may not be the world’s most mature e-commerce market but it’s set to grow 10-fold in the next five years. Which market am I talking about? India, of course. A new report says it’ll be worth $100bn in five years and perhaps $250bn in a decade, as internet penetration increases, more consumers get smartphones…
Design awards are big news, especially when they’re created by some of the industry’s top names. Don’t forget 1954 when both Yves Saint Laurent and Karl Lagerfeld won the International Wool Secretariat’s prize – and look what happened to both of them. Anyway, yesterday in London, Hannah Jinkins became the latest name to be tipped…
If the parcel that’s currently sat under your Christmas tree is shoe box shaped, I think I might know what’s in there. Apparently, ‘UGGs’ and ‘UGG’ have secured two of the top 10 spots in Experian’s most searched terms following Black Friday, Deckers, the UGG brand’s owner said yesterday.
So, the dust has settled on Black Friday and Cyber Monday and we can finally see what impact they had on shopping. In the UK, it was … well, very little. Really? After all that fuss, crashed websites and reports of surging sales? Yes, according to a report from Visa and Markit that showed little…
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