Three stories have really excited my interest this week. And no, it’s not the Burberry ad campaign nor all those pre-fall collections. Instead it’s: Robots are becoming a significant consumer spending sector. John Lewis is at least one bricks-and-mortar retailer that expects its online sales to be bigger than store sales within four years. And the…
A survey of fashion retailers in the UK last year saw 50% of them saying that maintaining customer loyalty is their biggest challenge. That’s no surprise really. A loyal customer is a very cost-effective customer as retailers don’t have to spend a lot of money to lure them in (although sensible retailers will definitely invest in…
Britons spend about £162 a month each on impulse purchases and don’t think about the impact on their bank balance. That’s the conclusion of a new survey from the Money Advice Service (MAS) which dubbed the approach YOLO (you only live once) shopping. As many as 61% of the 2,000 people surveyed admitted spending up…
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