Fashion, handbags, accessories, wearable tech and the website were all standout performers at John Lewis in the latest week, which is good news. But has the week been generally positive given that seven days ago John Lewis reported week-on-week sales up an astonishing 60.1% thanks to Black Friday? Now that the dust has settled, have the…
It may not be the world’s most mature e-commerce market but it’s set to grow 10-fold in the next five years. Which market am I talking about? India, of course. A new report says it’ll be worth $100bn in five years and perhaps $250bn in a decade, as internet penetration increases, more consumers get smartphones…
So, the dust has settled on Black Friday and Cyber Monday and we can finally see what impact they had on shopping. In the UK, it was … well, very little. Really? After all that fuss, crashed websites and reports of surging sales? Yes, according to a report from Visa and Markit that showed little…
Hey, guess what – e-commerce is becoming really important to the luxury sector but not enough luxury brands quite ‘get it’ yet. OK, tell us something we don’t know. But cynicism aside, it’s always interesting when someone pulls that kind of information together and puts it into context. And that’s what L2’s latest Digital IQ…
Debenhams’ online sales are rising. Yippee. Debenhams physical store sales are… well, we won’t be sure until its trading update comes out in January. But some people in the know are concerned. Now, we’re used to department stores reporting ever-increasing online sales as a complement to sales made face-to-face. But Debenhams, analysts believe, has a…
Are Black Friday and Cyber Monday really worth the effort? Let’s ask John Lewis. The department store operator’s latest figures suggest that maybe they are. How so? Well, it’s sales in the last seven days rose 4.8% year-on-year and – wait for the drum roll – 60.1% compared to the previous week. Cue fireworks, Christmas…
Spanish fashion giant Mango had big news Thursday announcing its move from a fast fashion business model to an even faster fashion one and an increased focus on the digital channel. The company said today that it’s going to offer new product every two weeks as part of a business transformation that it’s calling a “major…
Discounts are everywhere, shoppers are spending like crazy, and all’s well with the world. Right? Wrong! Shoppers, it seems, aren’t at all happy, but they are determined to track down bargains and they’re using their smartphones to do so. New research from multichannel customer engagement specialist Eptica shows US consumers are unsatisfied with the levels…
A new day dawns, a new set of figures about Holiday shopping and another insight into just how strong m-commerce is becoming – especially for the young. This time it’s Discover’s Annual Holiday Survey. And its headline story? Well, three stories actually, but one is key: young shoppers prefer to spend via their smartphones.
The intense focus on numbers at this time of year can be rather wearing, not to say confusing. Every day it seems we hear about percentage sales that have gone up or down and billions of dollars or pounds spent in stores, online or via smartphones. However, what matters as much as the numbers themselves…
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