Modern retail is all about omnichannel but finding the sweet spot where the website helps drive traffic into stores and where the stores help drive shoppers online (all while increasing, rather than cannibalising, sales) is hard. Now Guess is planning a tech assault designed to get those clickers through its physical store doors, in the…
Competition in the purely fashion e-tail sector is heating up but omnichannel retailers are also upping their game. Which means today’s news from Zalando (pureplay) and Target Corp (omnichannel) makes interesting reading. Basically, Zalando is powering ahead, investing in expansion, and has the rise of m-commerce to thank, while Target is going for hell-for-leather into…
A new global survey has found that all of us are becoming increasingly m-commerce-friendly as our phones get bigger and more powerful, and as shopping apps and responsive websites make small screen shopping a breeze. But consumers in which country are the most obsessed with buying stuff on their mobiles?
Does it drive you mad when stores care so much about their look on the shop floor that they don’t put all available sizes out? Me too. In which case, maybe Dublin’s Brown Thomas flagship isn’t the place to go. Or is it? The company, which is owned by the same super-rich family that controls…
Debenhams’ online sales are rising. Yippee. Debenhams physical store sales are… well, we won’t be sure until its trading update comes out in January. But some people in the know are concerned. Now, we’re used to department stores reporting ever-increasing online sales as a complement to sales made face-to-face. But Debenhams, analysts believe, has a…
Black Friday is now an online phenomenon on both sides of the Atlantic – it’s official. I’ve already analysed the move online at length in the UK but in the US, where Black Friday began (and where its existence makes a lot more sense), the migration to the web has taken some people by surprise…
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