Inditex, Zara

Zara owner gives big boost to digital payments and recycling

Company AGMs are usually, well, boring. Occasionally they’re love-ins (when the company concerned is hugely successful). Occasionally they’re snipe-fests (when shareholders are moaning about executive pay like at BP or yet another disappointing year and “not enough simple classics” like at M&S). But at other times they actually turn into something worthwhile with a) interesting…

Mango AW16 first campaign

Mango: Latest trend campaign goes social media-heavy

Mango has released details of its latest monthly trend ‘campaign’ and also said that it will be upping its social media commitments with this particular launch. The retailer, which earlier this year, moved to a monthly trends model and away from a two-seasons one, has given details of the first of its four AW16 trend…

Empty shopping mall

UK store footfall: The news gets worse

More figures about the state of UK retailing in June.  More to get depressed about. Springboard has just released its June footfall figures and they show overall visitor traffic falling 2.8%. In detail, that meant a 3.7% drop to high streets, a 1% fall to retail parks and a 2.3% drop at shopping centres.

Store rail. Picture courtesy My Theresa/Chloe

Retail service: It’s the little things that count

For someone who writes a lot about retail, I don’t go into stores to shop (rather than observe) that often. The global store that the internet has become is more my thing, which does little for my bank balance and my waistline, but is refreshingly low on human interaction But whether I’m shopping online or…

Saks Off 5th

Discount divas dominate US fashion shopping says report

There’s been a general trend among retailers recently to try to wean consumers off discount prices. Sometimes that has meant offering “everyday low prices” or it might have been about add-ons to make us all happier to pay higher prices. Either way, discounts are bad for so many reasons: they hurt margins, they make shoppers…

Asos SS16

Is Asos suffering fashion blues? No way!

Good news from Asos today. The pureplay fashion e-tailer saw total sales rising 30%, or 26% currency-neutral to £514.6m in the four months to June 30, a slight acceleration from a still-enviable 25% currency-neutral rise in the 10 months to the end of June. Yippee.