Gap SS16: "The perfect white T-shirt", but do people want to buy it at Gap?

“My name is Gap and I’m a turnaround-oholic”

They say that before you can solve a problem, you have to admit you have one. So it is for Gap Inc. Like an unreformed addict, it’s been working on its turnaround for years but it has never really come out and admitted that the problem is fundamental. Until now. Yesterday, on reporting yet another…

Gap, Banana Republic, Old Navy: Must do better

It’s a funny thing about Gap Inc but it’s one company that has always shown itself able to make a profit, however tough it finds sales growth. I’ve been following this company’s results for 17 years now and the sales picture has been bad for most of that time. But in reporting its January and…

Black Friday US: Mobile, omnichannel win big

Black Friday is now an online phenomenon on both sides of the Atlantic – it’s official. I’ve already analysed the move online at length in the UK but in the US, where Black Friday began (and where its existence makes a lot more sense), the migration to the web has taken some people by surprise…