A survey of fashion retailers in the UK last year saw 50% of them saying that maintaining customer loyalty is their biggest challenge. That’s no surprise really. A loyal customer is a very cost-effective customer as retailers don’t have to spend a lot of money to lure them in (although sensible retailers will definitely invest in…
It may not be the world’s most mature e-commerce market but it’s set to grow 10-fold in the next five years. Which market am I talking about? India, of course. A new report says it’ll be worth $100bn in five years and perhaps $250bn in a decade, as internet penetration increases, more consumers get smartphones…
Design awards are big news, especially when they’re created by some of the industry’s top names. Don’t forget 1954 when both Yves Saint Laurent and Karl Lagerfeld won the International Wool Secretariat’s prize – and look what happened to both of them. Anyway, yesterday in London, Hannah Jinkins became the latest name to be tipped…
If the parcel that’s currently sat under your Christmas tree is shoe box shaped, I think I might know what’s in there. Apparently, ‘UGGs’ and ‘UGG’ have secured two of the top 10 spots in Experian’s most searched terms following Black Friday, Deckers, the UGG brand’s owner said yesterday.
So, the dust has settled on Black Friday and Cyber Monday and we can finally see what impact they had on shopping. In the UK, it was … well, very little. Really? After all that fuss, crashed websites and reports of surging sales? Yes, according to a report from Visa and Markit that showed little…
Hey, guess what – e-commerce is becoming really important to the luxury sector but not enough luxury brands quite ‘get it’ yet. OK, tell us something we don’t know. But cynicism aside, it’s always interesting when someone pulls that kind of information together and puts it into context. And that’s what L2’s latest Digital IQ…
The bib-and-brace dress is set to make major trend waves next spring so it’s no surprise that one of the most forward looking retailers, & Other Stories, is the first big name to be acting on the trend. It’s come up with a winner with this black leather version. It gives a luxe edge to a key item that may be utility-focused, but…
Debenhams’ online sales are rising. Yippee. Debenhams physical store sales are… well, we won’t be sure until its trading update comes out in January. But some people in the know are concerned. Now, we’re used to department stores reporting ever-increasing online sales as a complement to sales made face-to-face. But Debenhams, analysts believe, has a…
I spoke too soon yesterday. No sooner was the ink dry on my ankle boots update (yes, I know it’s the internet and there’s no ink, but you know what I mean) than some more pre-fall 16 collections came out with some more great boots.
The news gets worse at Gap Inc. The retail giant said that November sales fell 9%, or 8% on a currency-neutral basis. It has struggled to produce sales growth for some years but last year it did at least manage a 6% sales rise in November.
TRENDWALK.net 