A new global survey has found that all of us are becoming increasingly m-commerce-friendly as our phones get bigger and more powerful, and as shopping apps and responsive websites make small screen shopping a breeze. But consumers in which country are the most obsessed with buying stuff on their mobiles?
OK, first the apology – this report has some pretty dry figures so don’t expect sexy factoids. Second the excuse – if we really want to see what’s happening in retail, then we need to look at such figures. And as the Christmas season is always a game-changer for the sector, then the figures become…
We’re all obsessed with looking better but just what are the specific questions we’re asking to help us achieve it? Well, Google has revealed its top US queries related to fashion and beauty from last year and it reveals a lot of people perplexed by relatively simple issues and possibly not getting the advice they…
UK consumers are going to be in a mood to spend next year. Yippee. But wait, they’re not going to be spending much more on the goods I’m interested in – fashion and beauty. Ouch. Who says so? The KPMG/Ipsos retail think tank, that’s who. Despite the fact that we’ll all have more money to…
Saturday’s always a big shopping day in the UK so what happened this year on the first day after Christmas? Well chez Halliday, we got up late and ate Turkey sandwiches. And elsewhere? Everybody went shopping. And how. Presumably buoyed by an ever-rising number of gift cards received from their nearest and dearest, footfall surged…
They called it Panic Saturday, the day UK shoppers would wake up and think “OMG, it’s Christmas on Friday, I must go shopping.” So did it happen? Not really. Stores geared up for retail madness but shoppers woke up and said “yeah, whatever…”
Three stories have really excited my interest this week. And no, it’s not the Burberry ad campaign nor all those pre-fall collections. Instead it’s: Robots are becoming a significant consumer spending sector. John Lewis is at least one bricks-and-mortar retailer that expects its online sales to be bigger than store sales within four years. And the…
A survey of fashion retailers in the UK last year saw 50% of them saying that maintaining customer loyalty is their biggest challenge. That’s no surprise really. A loyal customer is a very cost-effective customer as retailers don’t have to spend a lot of money to lure them in (although sensible retailers will definitely invest in…
Britons spend about £162 a month each on impulse purchases and don’t think about the impact on their bank balance. That’s the conclusion of a new survey from the Money Advice Service (MAS) which dubbed the approach YOLO (you only live once) shopping. As many as 61% of the 2,000 people surveyed admitted spending up…
Discounts are everywhere, shoppers are spending like crazy, and all’s well with the world. Right? Wrong! Shoppers, it seems, aren’t at all happy, but they are determined to track down bargains and they’re using their smartphones to do so. New research from multichannel customer engagement specialist Eptica shows US consumers are unsatisfied with the levels…
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