Billabong: badly battered but bullish

“Short-term turbulence” is what Billabong’s CEO is calling it. But investors saw it differently. The surfwear specialist gave a trading update and the news wasn’t good. So what did CEO Neil Fiske have to say (and bear in mind that with the share price plunging 23% it must have been pretty bad)?

Emma Cook, Alasdhair Willis to join Warehouse

Expect some big changes at Warehouse. It looks like Warehouse’s dynamic CEO Liz Evans has scored with the news that Emma Cook is joining design director and brand consultant Alasdhair Willis is taking a seat on the board. Cook and Willis have been tasked with delivering a completely new brand proposition which means changes to…

Paris, Brussels, London: Shopper traffic down

France’s government may have been encouraging citizens to “go shopping” but it appears many of them aren’t listening, at least as far as physical stores in Paris are concerned. And the fear of shopping appears to have been exported with lower footfall in London too, while Brussels remains a ghost town.

Bad websites = unhappy customers

What do Next, M&S, Amazon, Debenhams and Asos have in common? Fashion shoppers like their websites. In the case of Amazon and Asos that must be something of a relief because if they’re not scoring well online then they’re simply not scoring. And it must also be pretty gratifying for M&S after all its online…

New In: Torrid ups the fashion stakes

It’s been a long time coming but the plus-size sector is finally seeing more real fashion launches (rather than product that gives a nod to trends but is more about the sizing than the style). The latest launch is from fast-growing specialist retailer Torrid, with its Insider Collection. This limited edition capsule collection launches today.…